Mocha Insight tag:www.mochainsight.com,2010-05-02://1 2010-05-26T01:18:41Z I'm a wife, mom, daughter, sister, aunt, niece, cousin, friend, enemy, co-worker, student, even hard worker. Well sometimes. Just an all around chick who's just being me. Just making it through the day. Movable Type 5.01 More TV stuff - Mocha Insight tag:www.mochainsight.com,2010://2.12 2010-05-25T12:55:38Z 2010-05-26T01:18:41Z So I was reminded yesterday that I do, indeed, watch reality shows. I love the Amazing Race. I don't see that as people doing stupid things. That show is about teamwork and being exposed to new cultures. I love that.... Shawntay http://www.mochainsight.com So I was reminded yesterday that I do, indeed, watch reality shows. I love the Amazing Race. I don't see that as people doing stupid things. That show is about teamwork and being exposed to new cultures. I love that. To compare that to it's stupid counterpart. MTV's Road Rules or Real World/Road Rules Challenges. I don't like drama. Well, ones that aren't scripted. 


Hell's Kitchen is my favorite. I hate when Gordon Ramsay yells but I love food so I watch. I know it's a huge contradiction from what I said above but at the end of the day I love it. Maybe I'm a sucker for a man with an accent. Plus the fact that he cooks, fine by me.


Hired, I think, is the most responsible show on MTV right now. I do watch Teen Mom and 16 an Pregnant but not to see the train wrecks that they try to portray. I do see that MTV is trying to bring in the viewers to let them see the hardships of being a teen age parent and I think they are trying to help but most of their shows are immature and I think they lost their way as a music channel. Hired is a great mature show. These kids coming up in the world today needs to know how to be adults and live in the adult world. After the Spring Break parties and and Real World Moments young adults need to know how to be responsible and get a job. The what to do's and what not to do's is great. MTV gives me hope with this show.

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]]> Where have all the good shows gone - Mocha Insight tag:www.mochainsight.com,2010://2.11 2010-05-24T18:14:20Z 2010-05-25T06:02:52Z I just checked out one of my favorite tv websites today: Futon Critic. They have all the info on what shows are canceled or being picked up. For a tv-a-holic like myself, I know what I'm watching and when. Well,... Shawntay http://www.mochainsight.com Futon Critic. They have all the info on what shows are canceled or being picked up. For a tv-a-holic like myself, I know what I'm watching and when. Well, I just found out 6 shows I watch have been canceled. I knew Dollhouse (Fox) and Miami Medical (CBS) was done but the Deep End, Flash Forward, the Forgotten (ABC) and Mercy (NBC) totally took me by surprise.

Whatever happened to the shows that made it, at least, past 6 eps. You get all set to watch a show and find it's been replaced by Got To Dance, Arranged Marriage and Dating in the Dark. Have we lost good quality shows with actual actors in favor to reality tv.The CW is even doing a show called Shedding for the Wedding. WTF.

Maybe I'm in the minority but I like watching tv, you know the shows, the ones with paid actors giving me entertainment. I'm over attention-seeking fame whores doing stupid stuff and embarrassing their family for money. If I wanted that I'd see a Jim Carrey Movie.
]]> I think I burned a bridge - Mocha Insight tag:www.mochainsight.com,2010://2.10 2010-05-18T19:19:40Z 2010-05-18T19:38:19Z Today I had the great pleasure of having a 20 minute chat support with Sony. From the beginning I told them the model number that I found for the pc as well as the fact that the user of the... Shawntay http://www.mochainsight.com
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]]>
user shawntay has entered room

analyst Mika_ has entered room

shawntay>
hello

Mika_>
Welcome to Sony Online Support. I see by your model number that your Computer is out of warranty.  Sony phone support cannot provide you with any free technical support, but Sony has provided a way for you to obtain 15 minutes of free chat support.  We've been solving more than 50% of the issues during these free periods. If your particular issue is more complex and can't be fully resolved by the end of the free 15 minutes, then you will have the option of paying to continue the Support session.

shawntay>
ok

Mika_>
Hi Shawntay, I'm Mika. Please allow me a moment to review your concern.

shawntay>
ok

Mika_>
Thank you for waiting, Shawntay. I'll be happy to assist you with the information regarding the Network Driver.

Mika_>
Could you please provide Full name and the Telephone #? In case, if the chat gets disconnected, we'll arrange a call back for you.

shawntay>
as long as the call back is free. my full name is Shawntay xxxxxxxxx and my number is xxx-xxx-xxxx

Mika_>
Thank you for the information.

Mika_>
May I know the Model # of the Computer?

shawntay>
PCV 77442

Mika_>
PCV7742 is a general Model #.

shawntay>
where do i find the specific number

Mika_>
Are you using a Sony VAIO Notebook?

shawntay>
it's a desktop

Mika_>
You can locate the Model # of the VAIO Desktop on a small label located on the front panel of the unit.

Mika_>
It will start with the initials 'PCV' or 'VGC'.

shawntay>
pcv-rx660

Mika_>
PCV-RX660 is the correct Model # of the Computer.

Mika_>
Thank you for providing me the correct Model # of the Computer.

shawntay>
i just checked your site. i see the pc but still don't see the network card driver

Mika_>
Are you using the same Computer to chat with me?

shawntay>
no

Mika_>
Is the Computer having the issue connected to the Internet and next to you, so that I can make a remote connection and resolve the issue?

shawntay>
yes it is. the user has deleted the driver. i am the technician for the company

Mika_>
To initiate our session, please visit:

Mika_>
http://logmein123.com

shawntay>
i can't go to logmein...because the pc in question can't connect to the internet.

Mika_>
Please open the above link on the other Computer, which is having the issue.

Mika_>
Are you using the pre-installed Operating System in the Computer?

shawntay>
Kinda hard to...it has no network driver

shawntay>
i just want to find the link on your website to download the driver to my pc and then copy to a thumb drive to take to the pc without a nic drive and reinstall....please before our time is up.

Mika_>
Shawntay, theWireless Drivers are not available online for download.

Mika_>
However if you allow me to access your Computer, I can check for the exact settings and install the compatable Driver.

shawntay>
what about the lan driver...and ironically the wireless drivers are on the website

Mika_>
I'm sorry to inform you that, there is no such LAN Driver available online for download.

shawntay>
so what happens to users that need this driver. every other driver is located on the site.

Mika_>
Shawntay, please do not worry about the issue.

Mika_>
I will provide all the information to resolve the issue.

Mika_>
I need additional 20-30 minutes to resolve the issue.

Mika_>
I can resolve this issue for you for FREE if you sign up for any one of our Service plans, even though your System is out of warranty and you are past the free 15 minute support period that we have offered.

Mika_>
While working on the issue, let me explain how the system uptime assurance plan works.

Mika_>
May I know what are the applications that you frequently use in your Computer?

shawntay>
this is crazy. Seriously are you kidding me. you know full well that only 15 minutes are given for free help. all i need is a driver. I have been a help technician for 10 years now. this is why our contract was changed to go with dell.thank you so much for no help at all. This has been the worse technical support chat i have ever been on. we have spend more than 15 mins wasting time with you not only misinterpreting the issue but running me around in circles with asinine answers. you suck and your company. thank you very much have a nice day.

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]]> Mother's Day - Mocha Insight tag:www.mochainsight.com,2010://2.9 2010-05-09T17:43:32Z 2010-05-09T17:46:29Z Happy Mother's Day to all the moms out there. Here's a poem I found on the internet that gives a good meaning of What is a Mother.What Is a Mother?A mother is someone to shelter and guide us,To love us,... Shawntay http://www.mochainsight.com
What Is a Mother?

    A mother is someone to shelter and guide us,
    To love us, whatever we do,
    With a warm understanding and infinite patience,
    And wonderful gentleness, too.

    How often a mother means swift reassurance
    In soothing our small, childish fears,
    How tenderly mothers watch over their children
    And treasure them all through the years!

    The heart of a mother is full of forgiveness
    For any mistake, big or small,
    And generous always in helping her family
    Whose needs she has placed above all.

    A mother can utter a word of compassion
    And make all our cares fall away,
    She can brighten a home with the sound of her laughter
    And make life delightful and gay.

    A mother possesses incredible wisdom
    And wonderful insight and skill - 
    In each human heart is that one special corner
    Which only a mother can fill!

    - Katherine Nelson Davis

]]> What Was That For - Mocha Insight tag:www.mochainsight.com,2010://2.8 2010-05-07T14:21:38Z 2010-05-07T14:52:56Z I had to go get an MRI on my knee today and I've been to this place before. Matter of the fact, I've had this knee MRI'd before. So the tech asks me what kind of music I wanted to... Shawntay http://www.mochainsight.com
I asked about the music after I was done and some other tech said:

"oh, you barely hear that over the noise."

and I go

"ah, there was no music".

He goes

"oh it doesn't help anyway."

So tell me....why ask me for a preference if you weren't gonna play anything or it don't work.

Now......My head hurts and my knee hurts. That sucks!
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]]> Not On Paper - Mocha Insight tag:www.mochainsight.com,2010://2.7 2010-05-06T06:36:30Z 2010-05-06T06:38:43Z I realized that my posts are far and few in-between. I remember before the birth of my now seven year old that I had tons to say. I loved writing and I wrote often. Now, I can't seem to find... Shawntay http://www.mochainsight.com I realized that my posts are far and few in-between. I remember before the birth of my now seven year old that I had tons to say. I loved writing and I wrote often. Now, I can't seem to find a single topic to write about. I have lots of interesting things happen to me throughout the course of the day but someone I can't find the words to get it down on paper. Why is that? Am I the only one that find difficulty in expressing my thoughts to paper? Singing Siblings - Mocha Insight tag:www.mochainsight.com,2010://2.6 2010-05-05T02:00:33Z 2010-05-05T17:19:47Z I posted this a while back but since I've seemed to have lost all my post with the new update I thought it would be nice to send it again. This is a clip of my girls singing a... Shawntay http://www.mochainsight.com I posted this a while back but since I've seemed to have lost all my post with the new update I thought it would be nice to send it again. This is a clip of my girls singing a song we heard at church. I knew I had the song on my laptop and I thought it would be nice to record them singing. Apparently one of them didn't listen to the "Good Christen Word" of love thy sibling. it's kind of grainy as it was impromptu. I didn't have time to make it web appropriate.

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]]> ]]> Moveable What... - Mocha Insight tag:www.mochainsight.com,2010://2.1 2010-05-05T01:54:34Z 2010-05-05T01:54:36Z Somehow the software used to post my messages didn't work. I have finally gotten this service to work so updates will be forth coming. :-)... Shawntay http://www.mochainsight.com Somehow the software used to post my messages didn't work. I have finally gotten this service to work so updates will be forth coming. :-)